Appointments can now be booked online using the PatientAccess app.
Click on the tabs to view the different ways of booking appointment or accessing the clinical team.
To request a translator you must book your appointment by phone.
Please be aware all telephone call are recorded for safety and training purposes
If your query is not urgent consider submitting an on line query.
You can contact us about a Medical issues including:
- advice and guidance on medical conditions and self care
- for non urgent medical advice
- submit an medical admin query eg Fit note, results, questions about referrals that have already been made.
All requests for medical certificates, reports and letters must be made through the on line request from.
This will messages are read by a member of the team
within 2 working days
This short online form is the quickest and simplest way for the majority of our patients to access or clinical team for assistance.
Our practice phone lines remain open for anyone with accessibility needs who might find difficulty completing this form.
Please note the Contact us on line form is automatically uploaded to your medical records
Find out more
PatientAccess is an online platform that allows you to book appointments. The PatientAccess app/website is accessible via mobile phone, tablet or computer.
Click here for more information about PatientAccess and how to register.
MyGP is a mobile app that allows you to book appointments. Simply download the app and get started, there is no need to register.
Patients are routinely offered telephone appointments
Face to face appointments may be requested or may be recommended at the time of booking by Reception
The reception staff have been trained to assess your request and direct it to the the most appropriate health care professional.
You may be advised to see a health care professional in another service or self refer to anomer organisation.
This is to reduce waiting times to see a doctor and ensure you get the most appropriate timely care.
If you need to request a translator please inform the receptionist.
There are a limited number of routine appointments bookable up to two weeks in advance.
The majority of our routine appointments are made available on the day:
- Morning appointments are open for booking from 8.30am
- Afternoon appointments are open for booking from 3.30pm
The surgery also offers pre-booked telephone consultations on Saturday mornings.
Missed call policy.
The doctor will attempt to call you twice, if they you do not answer you will receive a phone message or text. If we are still unable to contact you you will be asked to book another appointment.
Click here for contact details
Whilst we encourage our patients to come to the surgery where we have the proper equipment and facilities available, we do appreciate this is not always possible.
In this respect, if you do need a home visit, please try to call reception before 10:00. Visits are normally carried out after morning surgery between 13:00 and 15:30.
You may only request a home visit if you are housebound or too ill to attend.
We triage all requests. Your GP will then decide how urgently a visit is needed or if you need to be sent to hospital. The GP will only visit you at home, if they think your medical condition requires it.
Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
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