Appointments can now be booked online using the NHS App.
Click on the tabs to view the different ways of booking appointment for a Urgent and Non-Urgent problems
To request a translator, please indicate on your online consultation form or let us know when you book your appointment.
Please be aware all telephone call are recorded for safety and training purposes
If you require an appointment for a non-urgent problem please submit an Online Consultation Form.
Medical Advice & Queries
• Same day Medical advice and treatment for a non-urgent routine problems (for forms submitted up to 4.30pm that day, forms submitted after 4.30 pm, weekends and bank holidays will be responded to on the next working day). For a full list is non-urgent problems please click on the Non- Urgent problems button.
• Prescriptions Requests and Queries
• Test Results Queries
• Appointment Queries
• Referral Queries
Administrative Queries
• Medical Fit Notes
• Requests for medical records
• Requests for letters or queries
• Change of address
• Change of name
This short online form is the quickest and simplest way for the all our patients to get the right care and advice for a non-urgent problem, at the right time.
Our practice phone lines will remain open for patients who require a appointment for an urgent problem or for any patient with any accessibility needs who might find difficulty completing this form.
Please note the Online Consultation form is automatically uploaded to your medical records
Find out more
If your form is submitted between 9 am-4.30 pm Monday to Friday, your form will be assessed and responded to on that working day.
If your form is submitted after 4.30 pm, weekends and on a bank holidays your form will be assessed and responded to on the next working day.
To book an appointment for a Urgent problem, please call the surgery on 020 8835 0077 during our operating hours.
If you have a Urgent problem and the practice is closed you can:-
- Visit the 111 website
- Call 111
- or for a Medical Emergency call 999
Whilst we encourage our patients to come to the surgery where we have the proper equipment and facilities available, we do appreciate this is not always possible.
In this respect, if you do need a home visit, please try to call reception before 10:00. Visits are normally carried out after morning surgery between 13:00 and 15:30.
You may only request a home visit if you are housebound or too ill to attend.
We triage all requests. Your GP will then decide how urgently a visit is needed or if you need to be sent to hospital. The GP will only visit you at home, if they think your medical condition requires it.
Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
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